SHOPPING INFORMATION
Contact us any times for your skincare FAQs
Delivery charges for orders from the online shop vary depending on the location and payment method. From Fute Shop,
We offer free delivery for orders above PKR 2,000, while orders below PKR 2,000 may incur a standard delivery rate based on the payment method.
Please note that international orders may be subject to additional taxes and duties.
Delivery times vary depending on your location, but we aim to dispatch all orders within 24-48 hours. Once dispatched.
Your order should arrive within 3-5 business days. Please note that delivery times may be longer for international orders.
After ordering, our team processes your payment and verifies your details. Once confirmed.
We pack and dispatch your order within 24-48 hours, and you’ll receive tracking updates to keep you informed every step of the way, Here are your your skincare FAQs response.
Yes, you will receive an invoice for your order via email once your payment has been processed. The invoice will include details of your order, payment method.
And order total. You can also find your invoice in your account dashboard under ‘Order History’.
We always response on your skincare FAQs
PAYMENT INFORMATION
From Fute Shop: Your payment will be deducted from your bank account immediately after placing an order on our website. Please note that your bank may take additional time to process the transaction. You can check your account statement to confirm the payment date.
Contact us any times for your skincare FAQs
From Fute Shop: A wish list is a personalized collection of products you’re interested in buying later. You can add items to your wish list and save them for future reference or sharing. It’s a convenient way to keep track of your desired products and make purchases whenever you’re ready from our online store.
If you receive a damaged or wrong product, please contact our customer service team within 7 days of delivery. From Fute Shop, we’ll guide you through the return process and provide a replacement or refund,
Whichever applies, to ensure your complete satisfaction. Your trust in our online store is our top priority.
To change or cancel your order, please contact our customer service team as soon as possible, ideally within 24 hours of placing your order.
We’ll do our best to accommodate your request, subject to order processing and shipping timelines.
Package tracking allows you to monitor the progress of your order from the moment it ships to the moment it arrives at your doorstep.
You can use your tracking number to see where your package is in real-time. This feature helps ensure a smooth and transparent delivery experience.